Unlimited Moving & Storage LLC

The move-in was a breeze, thanks to Joseph and James. They were very flexible and adaptable, and they came up with a smart solution for our situation. They temporarily stored the furniture from the first floor in the garage while the floors were getting repaired, then they came back and set everything back up in the right places. They were very organized and meticulous, and they made sure everything was in order. They were also very helpful and cooperative, and they listened to our instructions and preferences

Move size: 2 Bedroom Home Service cost: $3745

October 17th, 2023- I hired Unlimited Moving and Storage LLC, because Ashley the Relocation Specialist guaranteed my inventoried items would be all picked up from my ex fiance's home. I even added items to my inventory list to ensure I had enough space and that they would arrive on Saturday, Oct. 21st. I was told on Thursday, Oct. 19th that they were coming on Friday, Oct. 20th instead and nothing could be changed about and it would be delivered that same night; I accommodated and changed everything around with people helping, dog daycare and work and luckily my ex allowed. When they arrived on Friday, Oct. 20th, Chriss the Foreman was very unprofessional and was making me uncomfortable, I had started to record our conversations. He was having me sign documents that were not filled out and I kept questioning and my Dad was a witness to all of this, it took forever because he wouldn't explain anything. They evaluated my items and when starting to load onto the truck stated it would not all fit and I stated you don't have my inventory items on the truck even; he said you will have to purchase more space; because they charge by the "lines" in the truck, which was never explained to me. When I asked for just my inventoried items to be taken, because I need to get out of the home; Chriss stated he would call his boss and that it would cost more money. I ended up against my better judgement, paying an extra $1000 because he said they would get everything but a few totes and I would have my friend pick those up. While Chriss was trying to get more money out of me, his two workers, were playing basketball outside, with my ex's basketball and we have video recordings of the house; they packed and unpacked my stuff repeatedly just messing around, until I agreed to pay the extra. I questioned the Interstate bill of lading contract - valuation addendum and the options for that form and he stated just sign here and I said I want to make sure my items are valued at $40,000 and I wrote that figure on there and he stated you are covered; little did I know that he had me sign option 2 and he used his pen and handwriting to write in the area, where it states to have in "customer's own handwriting" and Chriss put "60 cents - per pound per article. It was getting to be a few hours in and he stated again they wouldn't be able to take a good portion of my items without paying even more; I said I couldn't do that and he said well you can complain to them tomorrow and they can send someone to come pick up the remaining items. I was highly emotional because I was moving over 4+ hours away and he told me that it wouldn't be an issue at all. Then he proceeded to tell me my items would be delivered on Sat. Oct. 21st by 12PM and I said you all told me the same day and he said no we can't. I spoke to Ezra, his boss about the additional costs and he said, what do you expect things done for nothing, there is a war in Israel right now and I said I don't understand what that has to do with this move and he hung up on me. Ashley stated via text message, if there was room on the truck and there was, that the Foreman could take if we agreed and he would not do; even though much of the items on my inventory were not taken and I told them, those were priority.

I called on Sat. morning, as Chriss stated to confirm the time with dispatch, who I couldn't reach to try to get information and about my remainder of items which was half a big garage full and way more than a few totes left. I traveled to new place waiting for the movers and no one showed; I reached out to Chriss, Ashley and Ezra demanding answers. I recorded a call with Chriss and he stated it was to be delivered by 12PM and he would call his boss and nothing. I was then told I had to wait until Monday to find out when my items would be delivered and no idea where they were being stored at; so much stress and thankfully my parents allowed my dogs and I to stay at their home. I was told I had to wait until Monday to find out about my remaining items at my ex's. On Monday, Oct. 23rd Ezra told me that my items would be delivered between 10/23-10/27. I explained all of my issues with the company & zero help. I was told my items would be delivered, Sat. Oct. 28th, I reserved a U-Haul. Then I was told on Thurs. Oct. 26th, that the movers were going to be there on Fri. Oct. 27th, so I had to cancel & switch everything around. After switching all, Shai with Unlimited Moving and Storage, texted "I know we spoke and switched that delivery to Saturday however this is the end of the month and it's busy and we must deliver ur items tomorrow between 12PM-2PM. We don't understand why we have to shift things around according to ur availability or arrangements". They would not help with any costs for not taking my itemized priority items, so I incurred an additional $400 for U-Haul, plus tax and costs, gas for my car and round trip of over 8 hours in one day to get all items' Oct. 28th.

Move size: 1 Bedroom Home Service cost: $3108

If there was a way to enter -5 stars I would love to. NOTHING went according to plan that was quoted to me by Brokers "All State Moving co." DO NOT hire this moving company or the brokers. My items were not packed with any packing materials I paid for, and the driver overcharged me on Cu. Sq. Ft. by $4095! After the truck arrived at final destination, I wasn't able to inventory ALL items and was told I had 30 days to unpack and dispute any lost or damaged items and they were in a rush to leave my place as they had to travel over 600 miles to another state to move someone else in the morning and needed to leave. When I filled the dispute for missing items, est. at 200 lbs., the company came back with a "Good faith gesture" of 35lbs or $21.The owner of the company, Shey, has never returned ANY of my phone calls concerning the over charge. They gave me $2,000 at time of delivery, after I stood there yelling about the overcharge. Ezra, the manager/dispatcher, just says he is sorry but nothing he can do, the men who showed up were David, Marco, Johnaton, Stevenson, Stevenson's father and another man. Even though the $ amount on the clothing, quilting fabric, etc. was not a large $ amount, it is the principal of the matter. I am a retired single woman on a fixed income, and they stole over $5,000 in items and overcharges, including packing material I had paid for. The original quote for the move was $7,800 but ended up being $14,650.

Move size: 3 Bedroom Home Service cost: $14500

I was told my belongings would be delivered on 6/15 didn’t happen tried calling several times before I got someone to answer, I have paid 5000 dollars so far and still waiting 2 months now, keep getting the runaround with Izra don’t know what to do now, supposed to have been a easy stress free move! Not!!!’ I just lost my husband and my job!! What else do I need to suffer Through, now my Heath is going down all I want is answers, lot of my

Husband’s things are in their hands it’s going to kill me if anything happens to them, just need my stuff that’s all I want!!

Move size: 3 Bedroom Home Service cost: $4997

Do not hire these scammers from Unlimited Moving and Storage, I contacted a guy name TrippRitch@movingandrelli.com to move my property from Florida to Washington. Tripp lied that he wasn’t a broker but a scammer also. I am still waiting for my property to arrive over two months now. Ezra is a liar and so is his employees including Tonia Solis. I have been lied to over and over about a delivery date and still I don’t have any of my property. A guy name David Lior and his friend came to my houses in Florida to pick up my property in May with a budget truck and I knew something was not right but I had to be out of my apartment. David charged me a couple of extra hundreds just to add small items to the truck but when I booked the move I was under my cubic square feet. They never gave me my slip of weight in the truck because they try to profit from their customers. David from Unlimited Moving and Storage gave my property to someone name Mohammad from Atlantis Van Line that they subcontracted and now they can’t even tell me when my property will arrive. I called multiple times but was only given the run around and they can’t tell me where my property was being stored at. The messed up thing is that my children property is being held hostage. I lost all their baby memories and pictures to these scum bags. I don’t mind that they have robbed me from my belongings but to robbed innocent children is a crime. Unlimited Moving and Storage has made my move a living hell. My family and I have been living in a empty apartment for almost two months now without no furniture or clothing. I paid these guys out of good faith to move my property and that take advantage of innocent people.

Move size: 2 Bedroom Home Service cost: $2498

Don't get suckered into hiring this "business." They are a brokerage scam. Go to the Better Business Bureau site and plug them in. Their accreditation has been revoked. Read the reviews. And do not believe the reviews on their site; they are highly likely made up. I could detail the fraud and lies we experienced, but will just say that we had to call the police who came to the delivery site, told us and the "movers" who showed up that this was a brokerage scam, and made them unload without charging us the $900+ added claiming we owed after having already charged us double the original estimate. Multiple missing and damaged items. One of many photos attached. It's a scam folks. Move it yourself, or go with an established moving company, but do not make the mistake we made and get scammed using this "company." They're a fraud. And I am not exaggerating at all for effect. They're a scam.

Move size: 2 Bedroom Home Service cost: $5000

The driver David, was late. I kept calling him, and he said his truck broke down. I called him every couple hours. He did not come until about 4pm. Then he butchered my couch, one leg was 5” and one leg was 9”. The reason he cut it was because he could not get it out the door. But if it went in it should go out. Then he continued to wrap wasn’t necessary, but did not wrap my Mothers ceramic elephant. It was precious to me. He did not take my rocking chair, several lawn ornaments even though he had room in the truck. He broke the leg on my tv console, I had to put it in the garbage. I had to donate the couch to Habitat for Humanity. I was missing a rug, my Dyson vacuum cleaner, my American flag and pole, all my spices. He ruined my jewelry cabinet with tape.

Move size: 2 Bedroom Home Service cost: $722375

THIS IS A FRAUDULANT MOVING BROKER THAT WILL OVERCHARGE YOU AND LEAVE YOU WITH EXCESSIVE DAMAGES . I cannot warn you enough. I moved from Wisconsin to Florida. They are a broker, even though they will tell you they are not (Henry the sales person will tell you anything to get the sale). My belongings arrived on a 3rd party truck and 90% damaged. The items that were not damaged in the move were damaged upon assembly. My executive desk that was like new, arrived with all corners bashed in and the back broken in half. Thy will give you the $.60 per pound unless you buy extra insurance. The desk was over $3k and they offered $255. My dining table top was ruined on assembly, The $1200 mattress was sliced with a knife by the movers when unpacking and they offered me $22 for it. My brand new television cost me $25 to pack to avoid damage. When it arrived broken they offered me $20 for it. SO I paid them $5 to deliver a broken $1200 television that I had to pay to get rid of. Office chairs snapped in half, new bunk beds destroyed. They charged me for extra space to move my motorcycle to ensure nothing was stacked above it. The bike came with boxes and garden tools stacked on it. They overcharged me for the space by about 25% and refuse to refund anything. They demand full payment before they will open the truck at the delivery point. The move was initially to cost $6900 and ended up costing over $13k. If you choose to use these crooks, you will be in for disappointment. They are quick to get the business and then won't respond WHEN you have a complaint (Shai Cohen, won't respond and Ezra is a total liar). Hindsight, I would have given all of my stuff away and bought new for the same money. I am moving forward with a lawsuit against this company to get reimbursed for the overcharge of space (attached photo shows 1?3 empty truck upon arrival, I was charged for a full truck), fraudulent representation, and gross neglect.

Move size: 3 Bedroom Home Service cost: $13900