Unlimited Moving & Storage LLC

The move-in was a breeze, thanks to Joseph and James. They were very flexible and adaptable, and they came up with a smart solution for our situation. They temporarily stored the furniture from the first floor in the garage while the floors were getting repaired, then they came back and set everything back up in the right places. They were very organized and meticulous, and they made sure everything was in order. They were also very helpful and cooperative, and they listened to our instructions and preferences

Move size: 2 Bedroom Home Service cost: $3745

If there was a way to enter -5 stars I would love to. NOTHING went according to plan that was quoted to me by Brokers "All State Moving co." DO NOT hire this moving company or the brokers. My items were not packed with any packing materials I paid for, and the driver overcharged me on Cu. Sq. Ft. by $4095! After the truck arrived at final destination, I wasn't able to inventory ALL items and was told I had 30 days to unpack and dispute any lost or damaged items and they were in a rush to leave my place as they had to travel over 600 miles to another state to move someone else in the morning and needed to leave. When I filled the dispute for missing items, est. at 200 lbs., the company came back with a "Good faith gesture" of 35lbs or $21.The owner of the company, Shey, has never returned ANY of my phone calls concerning the over charge. They gave me $2,000 at time of delivery, after I stood there yelling about the overcharge. Ezra, the manager/dispatcher, just says he is sorry but nothing he can do, the men who showed up were David, Marco, Johnaton, Stevenson, Stevenson's father and another man. Even though the $ amount on the clothing, quilting fabric, etc. was not a large $ amount, it is the principal of the matter. I am a retired single woman on a fixed income, and they stole over $5,000 in items and overcharges, including packing material I had paid for. The original quote for the move was $7,800 but ended up being $14,650.

Move size: 3 Bedroom Home Service cost: $14500

I was told my belongings would be delivered on 6/15 didn’t happen tried calling several times before I got someone to answer, I have paid 5000 dollars so far and still waiting 2 months now, keep getting the runaround with Izra don’t know what to do now, supposed to have been a easy stress free move! Not!!!’ I just lost my husband and my job!! What else do I need to suffer Through, now my Heath is going down all I want is answers, lot of my

Husband’s things are in their hands it’s going to kill me if anything happens to them, just need my stuff that’s all I want!!

Move size: 3 Bedroom Home Service cost: $4997

Do not hire these scammers from Unlimited Moving and Storage, I contacted a guy name TrippRitch@movingandrelli.com to move my property from Florida to Washington. Tripp lied that he wasn’t a broker but a scammer also. I am still waiting for my property to arrive over two months now. Ezra is a liar and so is his employees including Tonia Solis. I have been lied to over and over about a delivery date and still I don’t have any of my property. A guy name David Lior and his friend came to my houses in Florida to pick up my property in May with a budget truck and I knew something was not right but I had to be out of my apartment. David charged me a couple of extra hundreds just to add small items to the truck but when I booked the move I was under my cubic square feet. They never gave me my slip of weight in the truck because they try to profit from their customers. David from Unlimited Moving and Storage gave my property to someone name Mohammad from Atlantis Van Line that they subcontracted and now they can’t even tell me when my property will arrive. I called multiple times but was only given the run around and they can’t tell me where my property was being stored at. The messed up thing is that my children property is being held hostage. I lost all their baby memories and pictures to these scum bags. I don’t mind that they have robbed me from my belongings but to robbed innocent children is a crime. Unlimited Moving and Storage has made my move a living hell. My family and I have been living in a empty apartment for almost two months now without no furniture or clothing. I paid these guys out of good faith to move my property and that take advantage of innocent people.

Move size: 2 Bedroom Home Service cost: $2498

Don't get suckered into hiring this "business." They are a brokerage scam. Go to the Better Business Bureau site and plug them in. Their accreditation has been revoked. Read the reviews. And do not believe the reviews on their site; they are highly likely made up. I could detail the fraud and lies we experienced, but will just say that we had to call the police who came to the delivery site, told us and the "movers" who showed up that this was a brokerage scam, and made them unload without charging us the $900+ added claiming we owed after having already charged us double the original estimate. Multiple missing and damaged items. One of many photos attached. It's a scam folks. Move it yourself, or go with an established moving company, but do not make the mistake we made and get scammed using this "company." They're a fraud. And I am not exaggerating at all for effect. They're a scam.

Move size: 2 Bedroom Home Service cost: $5000

The driver David, was late. I kept calling him, and he said his truck broke down. I called him every couple hours. He did not come until about 4pm. Then he butchered my couch, one leg was 5” and one leg was 9”. The reason he cut it was because he could not get it out the door. But if it went in it should go out. Then he continued to wrap wasn’t necessary, but did not wrap my Mothers ceramic elephant. It was precious to me. He did not take my rocking chair, several lawn ornaments even though he had room in the truck. He broke the leg on my tv console, I had to put it in the garbage. I had to donate the couch to Habitat for Humanity. I was missing a rug, my Dyson vacuum cleaner, my American flag and pole, all my spices. He ruined my jewelry cabinet with tape.

Move size: 2 Bedroom Home Service cost: $722375

THIS IS A FRAUDULANT MOVING BROKER THAT WILL OVERCHARGE YOU AND LEAVE YOU WITH EXCESSIVE DAMAGES . I cannot warn you enough. I moved from Wisconsin to Florida. They are a broker, even though they will tell you they are not (Henry the sales person will tell you anything to get the sale). My belongings arrived on a 3rd party truck and 90% damaged. The items that were not damaged in the move were damaged upon assembly. My executive desk that was like new, arrived with all corners bashed in and the back broken in half. Thy will give you the $.60 per pound unless you buy extra insurance. The desk was over $3k and they offered $255. My dining table top was ruined on assembly, The $1200 mattress was sliced with a knife by the movers when unpacking and they offered me $22 for it. My brand new television cost me $25 to pack to avoid damage. When it arrived broken they offered me $20 for it. SO I paid them $5 to deliver a broken $1200 television that I had to pay to get rid of. Office chairs snapped in half, new bunk beds destroyed. They charged me for extra space to move my motorcycle to ensure nothing was stacked above it. The bike came with boxes and garden tools stacked on it. They overcharged me for the space by about 25% and refuse to refund anything. They demand full payment before they will open the truck at the delivery point. The move was initially to cost $6900 and ended up costing over $13k. If you choose to use these crooks, you will be in for disappointment. They are quick to get the business and then won't respond WHEN you have a complaint (Shai Cohen, won't respond and Ezra is a total liar). Hindsight, I would have given all of my stuff away and bought new for the same money. I am moving forward with a lawsuit against this company to get reimbursed for the overcharge of space (attached photo shows 1?3 empty truck upon arrival, I was charged for a full truck), fraudulent representation, and gross neglect.

Move size: 3 Bedroom Home Service cost: $13900

Buyer Beware

I signed a contract 4/5/21 with Compass VanLines who subcontracted with First Premier, given a verbal guarantee of delivering my furniture, etc in 30 days. I paid $1357, and then to pay $1017.71 at pickup and delivery. Pickup date was 4/12/21 in IL. I was already in FL, and a relative waited all day for pickup. They were 8hrs late.

I called both companies weekly for ETA after 4/12. Then Compass had to confirm with me which company they subcontracted with, because they apparently changed their name from First Premier to Unlimited Moving and Storage; then my name was not in Unlimited Moving database since the driver never had an inventory invoice and never entered my information. Additionally, instead of an inventory invoice, the driver scrawled a handwritten note as evidence of the pickup.

Then both companies stated they knew my items were in the warehouse but couldn’t find it. My girlfriend back in IL showed up at their warehouse with my pics and list and FOUND my items. That was 6/5. Unlimited Moving promised delivery within 10 days. On 6/14 both companies said my items were on a truck. And they repeated it again on 6/22. I asked to speak to management at Compass. The customer service rep— I know 7 of them now—said “We are the management team”. And “We can’t force them to deliver your items”. It’s now 6/25, no calls and it’s been 74 days since the pickup on 4/12 with no resolution.

I retired as a nurse after 37 yrs. To move from IL and care for my 87yo mother in FL. I lived through the Covid pandemic caring for my patients. I came in every day. I was a Chief Union Steward for my hospital. I now have PTSD due to the unbelievable stress and mismanagement of the hospital who were unable to provide us with enough PPE. Two of my nurses died. This is the reality I re-live everyday.Now I cannot even have piece of mind and have my belongings returned to me. I cannot understand why a moving company will not abide by their contract and be so cavalier about their contractual obligations.

Move size: Partial Move Service cost: $1017

For my move from Cleveland, OH to Houston, TX, I hired the company called Pinnacle Van Lines LLC (which turned out to be a broker) and Unlimited Moving & Storage LLC handled the move itself. Initially by the broker the delivery estimate date was 15 days from the pick up date (6/11/21). First, they showed up one day late (6/12/21) saying their truck broke down. They took my stuff on 6/12/21. I received an email on 6/25 showing the estimate delivery window being 6/22-7/7. On 7/6, when I still haven't heard anything from anyone about delivery on 7/7, I called the number that was provided. No one answered and I had to go through the Pinnacle Van Lines LLC to talk to the dispatch person from the Unlimited Moving & Storage LLC. They gave me many excuses and said the delivery will be within that week and latest Sunday (7/11). When I haven't gotten any calls from them on 7/10 (Sat) regarding possible delivery on 7/11, I called the number again, which no one answered. I was able to reach someone eventually, but still haven't received call back or any news on when my belongings will be delivered. First of all, it's really difficult to get a hold of them, and when I do, I talk to this guy name Ezra.

I cannot reach the moving company Unlimited Moving & Storage LLC. I have filed BBB complaint and FMCSA complaint. I just really want to get my stuff. Honestly, I don't even care about my sofas or beds, because those are replaceable. But I really want my personal belongings like my father's pictures and my childhood albums. My dad past away few years ago in an accident and that's all I have of him. These people are absolutely horrible. I am asking anyone for help. I don't know how to get my stuff back.

Move size: 2 Bedroom Home Service cost: $4897